Wholesale Terms

Minimum Order
Product Minimums must be met.
How to Order
You can order through our wholesale site www.thewholeherdwholesale.com, through our Facebook page WHOLESALE·offered by·The Whole Herd, or via email sales@thewholeherdwholesale.com. If you choose to order through Facebook or email, upon receiving your order, we will send you a digital invoice for the total charges.
Invoicing and Payment  
All orders must be paid in full before orders can be processed. Website orders require payment to complete order. Facebook and email orders have payment link attached to invoice. Orders are processed in the order they are received. (Are you tired of me saying orders)
Processing and Shipping
Once your order has been submitted, please allow 7-10 business days (M-F) for standard orders and 14-17 business days for larger than standard orders to be processed, packaged, and shipped. Orders are shipped from the great state of Texas, USPS First Class or Priority. In some cases, shipping and handling may be required to be invoiced once your order is ready to ship.
Damages and/or Defects
Please inspect all shipments immediately upon arrival. Please contact us at sales@thewholeherdwholesale.com within 5 days of receipt of damaged or defective shipments. Damaged or defective merchandise will be replaced with new merchandise. Merchandise will not be accepted if it is held for more than 15 days after receipt.
Returns and Exchanges
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
Pricing
Custom orders are negotiated on a per project basis. Prices do not include shipping. Prices are subject to change without notice.
Mind-Changing Clause
If we ever decide to change our minds about any of the above, update pricing or minimums, or discontinue certain items, we may do so at any time, and you can't be mad at us.
                                         One Last Important Item                                                                The Nature of Handmade, Leather, and Hair on Hide Products
The majority of our products are handmade, leather, or hair on hide. Due to the nature of our production methods and the naturally unique finishes, textures, colors, wrinkles and markings characteristic to these products, each product may vary slightly. With that in mind, remember, each one of our products is a one-of-a-kind, unique natural beauty!
Welcome to the Whole(sale) Herd Family!!